We strive to ensure that our customers are fully satisfied with their purchases. Please read our Refund & Exchange Policy carefully before making a purchase. By placing an order, you agree to the terms outlined below.
Refunds
Refunds are eligible only if the product is returned within [1 days] of delivery in its original, unused, and undamaged condition, including all original packaging and tags.
Approved refunds will be processed to the original payment method used at the time of purchase.
Please allow [1–2 business days] for the refund to reflect in your account, depending on your payment provider.
Shipping, handling, and any applicable service charges are non-refundable.
Exchanges
Customers may request an exchange within [1 days] of delivery, provided the item is returned in its original, unused, and undamaged condition.
Exchanges are subject to product availability.
If the replacement item is of higher value, the customer will be responsible for paying the price difference. If the replacement item is of lower value, no refund of the difference will be issued unless otherwise required by law.
Exclusions
Refunds and exchanges are not applicable to customized, personalized, or final-sale items.
Items returned in used, damaged, or altered condition will not be eligible for a refund or exchange.
Process
To initiate a refund or exchange, please contact our support team at [kobrataufiq@gmail.com] with your order details. Unauthorized returns will not be accepted.
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